A lead systems engineer role is ideal for professionals with a passion for technical leadership and hands-on problem-solving. The job involves designing, implementing, and maintaining complex IT systems to ensure high availability, performance, and security.
Key Responsibilities
* Administer and maintain Google Workspace, Microsoft Intune, Entra ID, endpoint protection platforms, and VPN services.
* Monitor performance and availability of internal systems (servers, endpoints, cloud services, networks).
* Troubleshoot and resolve technical issues across end-user computing, infrastructure, and SaaS environments.
* Ensure regular maintenance, patching, and updates across all IT assets.
Security and Compliance
* Implement and enforce IT security best practices in alignment with ISO 27001, ISO 22301, Cyber Essentials Plus, and internal policies.
* Assist in risk assessments, incident response, and vulnerability management.
* Maintain documentation to support audit readiness and operational transparency.
* Enforce access controls and data protection policies across systems.
Project Delivery and Change Management
* Support the delivery of IT projects such as infrastructure upgrades, migrations, and new service rollouts.
* Follow and contribute to change management processes to ensure traceability and minimize risk.
* Maintain a detailed and accurate system and change documentation.
Team Collaboration and Leadership
* Act as a technical mentor to junior IT team members, supporting skills development and knowledge sharing.
* Liaise with internal departments to capture requirements and deliver effective technical solutions.
* Assist with onboarding and offboarding processes to ensure secure and efficient IT provisioning.