At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team Join us today
Job Summary
Park Holidays UK, one of the largest and fastest-growing holiday park operators in the UK, is seeking a Personal Assistant (PA) to the Operations Team. This role will provide full executive and administrative support to the Operations Leadership Team, ensuring smooth day-to-day operations, excellent organisation, and the utmost confidentiality and discretion. The ideal candidate will be proactive, highly organised, and enjoy a fast paced environment, ideally with experience of the holiday, leisure, or hospitality sector.
Job Duties
* Provide full executive support to the Operations Team.
* Manage diaries, schedules, and meetings, ensuring effective time management.
* Organise travel, accommodation, meetings, conferences and expenses for the Operations Team.
* Organise and prepare presentations, reports, and meeting materials.
* Collate, review, and follow up on key operational actions and communications.
* Manage and respond to operational complaints with professionalism and efficiency.
* Always Promote Park Holidays UK with a positive and professional approach.
* Deliver excellent customer service standards, aiming to exceed expectations.
* Support colleagues across Head Office when required.
* Communicate with colleagues, internal departments, and external partners in a courteous and professional manner.
* Work collaboratively with the Operations Team to maintain high standards of excellence.
* Assist with duties outside of the core role when required, after appropriate training.
Requirements
* Strong organisational, time-management skills and attention to detail.
* Excellent communication and interpersonal skills, both written and verbal.
* Ability to manage multiple priorities in a fast-paced environment.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Professional, proactive, and adaptable approach with a commitment to teamwork.
* Experience within the holiday, leisure, or hospitality sector (desirable).
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
Benefits
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it's one of the key things that sets us apart.
We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
* Generous discount on holidays across our parks
* Discount on all food and beverage items on park
* Free premium eye test voucher
* Access to the app offering health, wellbeing, and retail discounts
* Comprehensive Employee Assistance Programme
* Discounted gym memberships
* Employee referral scheme
* Sales referral scheme
* Free expert mortgage advice
* Company pension scheme
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