Overview
Assistant Retail Manager, WEBRECRUIT – Guardian Jobs. London (with frequent working in all retail locations). Full-time, permanent role, 36 hours per week. On-site with a 5 in 7 rota.
The Role
As the Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our client’s flagship shop, pop-ups, and e-commerce channel. You’ll lead and motivate the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards. You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care. Additionally, you will:
* Oversee daily shop operations, including opening/closing, tills, and security
* Manage stock control, deliveries, and e-commerce fulfilment
* Support the recruitment, training, and career development of retail staff
* Coordinate rotas and ensure effective deployment of staff across trading channels
* Ensure compliance with health and safety, HR, and company procedures
Please note, this role will involve lifting and manoeuvring stock.
About You
To be considered as an Assistant Retail Manager, you will need:
* Retail management or supervisory experience, including leading retail teams to deliver income of more than £500k across a broad range of products
* Experience in a customer-focused role
* The ability to train, develop, lead, and inspire a team
* A high level of visual merchandising skills
Benefits
* Salary of up to £37,000 per annum, depending on experience
* 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
* Pension scheme (3% employee contribution; up to 10% employer contribution)
* Private medical insurance and healthcare cash plan
* Employee assistance programme and access to mental health first aiders
* Learning and development opportunities
* Cycle to work scheme
* Offices in a beautiful location
Employment details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Advertising Services
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