Maintenance Technician - King Street Townhouse Hotel
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Location: King Street Townhouse Hotel, 10 Booth St, Manchester, M2 4AW
About THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Procter & Gamble. THG Experience is home to our portfolio of prestige event locations and luxury properties, including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content that ensure our brands and partners make real-world connections with customers. THG Experience collaborates with THG Society, our influencer marketing platform. THG Ingenuity is proud to be a Disability Confident Committed employer, and we are committed to creating a diverse & inclusive environment.
King Street Townhouse Hotel is seeking an experienced Maintenance Technician to join our team. This role involves maintaining the mechanical, electrical, and other systems within our luxury hospitality environment.
As a Maintenance Technician You Will
* Perform ongoing preventive maintenance and repair work on facility mechanical, electrical, and other systems
* Conduct small fix and redecorative works including painting, wallpapering, joinery, and carpentry to high visual standards
* Maintain and operate HVAC systems, electrical equipment, plumbing systems, and building management systems
* Manage a small portfolio of wet leisure facilities including spa pool, steam room, and gym equipment
* Conduct temperature monitoring and Legionella compliance tasks
* Perform facility inspections and report conditions affecting operations
* Escort specialist contractors and collaborate with them as required
* Respond promptly to emergencies and comply with all safety procedures
* Support after-hours building needs and activities as necessary
* Perform other assigned tasks as requested
What skills and experience do I need for this role?
* Previous experience as a Maintenance Technician in a luxury hospitality or leisure environment, with repair, fault finding, and problem-solving skills
* Relevant mechanical engineering qualification (e.g., NVQ, ONC, OND) would be advantageous
* Excellent communication and interpersonal skills
* Good literacy and numeracy skills
* Commitment to delivering excellent customer service
* Ability to plan ahead and prioritize workload effectively
* Self-motivated with the ability to work independently and as part of a team
* Positive "can do" attitude and proactive approach to work
* Good computer literacy, including proficiency in MS Office packages
What’s in it for me?
Career Development
* Access bespoke development programmes designed by our in-house L&D team
* Continued development through our upskilling programme delivered in partnership with an industry-leading training provider
Enhanced Leave
* 25 days annual leave plus bank holidays
* Extra day off on your birthday
* Enhanced maternity and paternity pay, depending on length of service
* Up to 10 days compassionate leave
* Buy back up to 3 days each year
* Unlock 2 days volunteer leave after 12 months
Wellbeing Support
* Access to on-site GP, CBT therapist, and 24/7 Employee Assistance Programme (EAP) provided by Bupa
* State-of-the-art on-site gym and on-site physio
Other Perks
* Save up to 12% on personal tech through salary sacrifice
* Subsidised bus pass from Manchester City Centre to our ICON office
* Up to 50% staff discount on THG brands
* On-site staff shop and barber
* Refer a candidate and receive up to £1000 when they pass probation
* Anniversary gifts at 5 and 10 years of service
EEO / Diversity
THG Ingenuity is proud to be a Disability Confident Committed employer and committed to a diverse and inclusive environment. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process. We endeavour to respond to every application within 14 days. For questions about this or other THG Ingenuity roles, please contact our Talent team.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Software Development
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