From solution architecture point of view, own and evolve enterprise observability platform (Grafana, Loki, Mimir, Tempo, OpenTelemetry) deployed across on-prem and GCP
Drive platform scale-out strategy based on onboarding growth, data volumes, and regional expansion
Lead rollout into new geographies (GCP/on-prem), ensuring consistency, resilience, and compliance
Enable internal client onboarding and adoption, tailoring observability patterns to application and data requirements
Translate client-specific needs into standardised yet flexible observability architectures
Define and enforce multi-tenant architecture, isolation, RBAC, and governance models
Establish reusable onboarding frameworks, templates, and automation for tenant provisioning
Drive application and data observability adoption (instrumentation patterns, OTEL standards, pipeline observability)
Work closely with platform, and engineering teams to ensure scalable ingestion, storage, and query performance
Optimise platform for cost, performance, and operational efficiency as adoption increases
Act as a hands-on architect – capable of troubleshooting, tuning pipelines, and extending platform capabilities
Create and maintain standard architecture designs, reference implementations, and client-facing service documentation
Provide technical leadership and advisory across onboarding, architecture reviews, and observability maturity journeys
Ensure global consistency with local flexibility across regions, platforms, and business units
Distilling AI driven Roadmap and architecture
Business and commercial acumen to showcase ROI of the solution.