Job Title: Customer Service Supervisor (Hiring Immediately), Chelmsford
Client:
Wagamama
Location:
Chelmsford
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Front of House Manager | Location: York Designer Outlet | Full Time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
Wagamama celebrates diversity and individuality, emphasizing personality over perfection — we call it "be you, be Wagamama." With over 165 restaurants across the UK and Ireland, we are seeking a Front of House Manager to join us on our journey to nourish both body and soul.
The Role:
As a Front of House Manager, you will lead with passion to create a positive environment for our guests and team. You will support ongoing coaching and development of your team, drive restaurant performance, and deliver exceptional results.
We’re looking for someone who:
* Is passionate about supporting and developing their team to uphold high standards
* Has experience in shift planning and management, with a love for teamwork and coaching
* Understands labour management, rotas, and financial performance
* Celebrates team success and recognizes individual needs
What’s in it for you:
* Weekly pay and tips
* Access up to 30% of earnings before payday via Wagestream
* £1000 annual bonus opportunity
* Flexible hours for your side hustle
* Free shift meals and 50% off outside work
* Industry-leading family-friendly policies, including paid leave for expectant or adopting parents
* Opportunity to try new menus first
* Wagamama parties with VIP guests
* Recognition as a nationwide "Love Above the Door" legend
Additional benefits include pension, holiday, training, cycle schemes, discounts, gym memberships, and long service awards.
Be You, Be Wagamama:
Wagamama is proudly part of the Disability Confident scheme.
As this role is airport-based, successful applicants will need to apply for an airport pass (paid for by Wagamama). This involves providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, alternative roles in nearby non-airport locations will be considered.
*Tips are at guests' discretion and are not guaranteed wages. 100% of tips go to our teams, but amounts vary by restaurant.
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