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Learning support practitioner

Liverpool (Merseyside)
The City of Liverpool College
Learning support practitioner
Posted: 20 October
Offer description

Application Deadline: 30 October 2025

Department: Learning Support

Location: Liverpool

Compensation: £19,803 - £22,023 / year


Description

To contribute to achieving excellence in supporting students through innovative and excellent practice. You will be expected to support students of all ages with a wide range of learning difficulties and/or disabilities (moderate learning difficulties, physical/mental/ sensory/specific learning difficulties/disabilities to name a few). You will be expected to follow the recommendations in the Assessment of Need to meet the needs of individual or group of learners. The purpose of support is to remove barriers to learning and access, improving participation and achievements, fostering confidence and independence among students.

You will be expected to support students at all levels, from Level 1 through to Level 4/5, and offer effective and consistent support to enable students to reach their potential. You will also be expected to support teaching staff in making reasonable adjustments for students supported by you.


Key Responsibilities

* To contribute fully to the mission and values statement of the College ensuring its effective implementation in all aspects of College life
* To contribute to the College and Department’s strategic objectives and to actively engage in the annual review
* To be aware of the developments in subject area and update knowledge and skills on an annual basis
* Provide support to individuals and groups of students
* Work under the direction of the team leader - learning support and teaching staff to ensure the best possible service is provided to the learners
* To have a good knowledge and understanding of the impact of various learning difficulties/disabilities on students learning and have a good track record of meeting those needs
* To deliver high quality support in order to achieve effective participation of assigned students in the learning process
* Be able to plan and use a range of effective and appropriate support techniques to engage and motivate students with learning difficulties and/or disabilities and encourage independence and autonomy
* Help to establish a purposeful and motivating learning environment where students feel safe, secure, confident and valued
* Establish and maintain professional relationship with students which promote and maintain appropriate behaviour, communication and respect for others, while challenging discriminatory behaviour and attitudes
* To make arrangements for access to initial assessments/interviews
* To undertake ongoing assessment of support needs
* To undertake learning support duties as per timetable
* To maintain records of support delivered to ensure quality assurance
* To liaise effectively with appropriate external agencies as and when required
* To monitor students’ progress and attendance in receipt of support and report concerns to team leader where necessary
* Liaise with tutors to ensure students are being effectively supported and that all identified differentiation strategies are being implemented as specified in the assessment of need
* Liaise with Team Leader – Learning Support and Progress Leaders to identify areas of concern regarding students’ pastoral and academic needs
* To be aware of external/internal assessment procedures and to play an appropriate part in their implementation (e.g., supporting exams in the capacity of invigilators, prompters, readers/scribes)
* Evaluate and improve own communication skills to maximise effective communication and overcome barriers
* To liaise with line manager in contributing to the administration necessary to support the business needs of the Department and the College
* To encourage students on your case load to attend Math and English sessions and report concerns to relevant senior staff
* To review own professional development needs and to participate fully in future training and development
* To communicate and consult with parents, carers and students including Parent’s Evening, Welcome Evenings, other events and open evenings.
* To ensure that all students on your timetable comply with College’s policies and procedures
* All employees have a responsibility to carry out the duties of the post in line with the new public sector equality duty and our commitment to promote and advance equality of opportunity within the college.


Skills, Knowledge and Expertise


Essential Criteria

* Educated to Level 2 in English and Math
* Excellent computer literacy – ability to use the current IT programs of the College
* Experience of supporting students in educational setting
* Knowledge and understanding of disabilities and/or learning difficulties
* Knowledge of various support strategies to provide effective support to students with SEND
* High level of communication and interpersonal skills
* Excellent customer service skills
* Engaged in Continuing Professional Development
* Ability to set high standards for students, colleagues and for themselves


Desirable Criteria

* Educated to Degree Level
* An ICT qualification


Benefits

As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.

Pension Scheme
You'll be part of the Local Government Pension Scheme with employer contributions of up to 20.20%, one of the best pension packages in the sector.

Leave entitlement
Up to 30 days annual holiday allowance, plus 1 wellbeing day. You’ll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter.

Employee Benefit Platform
As part of your role, you’ll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You’ll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You’ll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life – and beyond.

Health and Wellbeing
As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you’re facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns. You’ll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules as well as daily wellbeing tips. You’ll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to £25) and even includes £45 toward a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.

Travel
We offer interest‑free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel—without having to cover the full cost upfront. It’s all about making your commute more affordable and less stressful.

Flexible Working
We offer flexible working options depending on business need to support our employee's work-life balance.

Professional Development
We’re passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career.

College Benefits
Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.

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