Would you like to join a busy and friendly team?Our client, based in Gloucester, is a growing business that has been operating for over 20 years.With exciting plans for the future, they are currently recruiting for an enthusiastic individual to join their team on a permanent, full-time basis as an Order Administrator.
Full training on the role, company products and processes will be provided, along with other benefits such as free lunch x2 a week, ability to buy/sell additional holidays, free parking, being part of a good-humoured team and more!
Reporting to the Team Leader, you will be a core member of the team, and will be responsible for monitoring projects and orders- from initial enquiry and quotation, all the way through to delivery, acting as a point of contacts for all updates.
Responsibilities:
- Prepare and issue sales quotes through the internal business platform, ensuring deadlines are consistently met and service benchmarks are upheld.
- Act as a point of contact via telephone and email for relevant enquiries.
- Coordinate closely with internal sales staff to provide accurate responses to client queries.
- Support customer engagement by keeping them informed at every phase of their order, maintaining clear and regular communication.
- Monitor undelivered shipments by liaising with logistics pa...