Job Title: Transport Controller
Salary: £ £36,309.60
Shift Pattern: 4 on 4 off (12 hour shifts 2 days / 2 nights) & every 7 weeks 18 days off. This covers week day and weekends.
Schenk UK are an innovative national tanker haulage business, that operates a nationwide road tanker fleet which has been successfully serving the chemicals, gas, fuels, waste, and powders sectors for over 60 years, and is the largest chemical transporter in the UK.
Job Purpose:
To ensure efficient and safe delivery of our customers activity plan through monitoring and managing the day-to-day vehicle and driver operations at our customers Eastham site. To ensure the correct operation of the weighbridge systems and compliance with safe loading system is maintained. This requires adherence to the planned schedule and managing its adaptation to efficiently deliver customer requirements through rescheduling.
The position requires driver co-ordination with daily management and control of supporting contractors and support drivers based at Eastham (with expansion to cover external sites). Effective control of vehicles, trailers and their movements is essential in addition to management & documentation of spare resources.
Liaison and communication with the customer service team from our customer will form a major part of the role, whilst ensuring driver processes are followed and deliveries are made on time. All activities are to ensure customer service is the key focus and SLAs acheived within the contract requirements.
This role involves varied administration duties, ranging from spreadsheet maintenance and re-planning of customer schedule including ferry bookings, through to concise reporting of safety incidents and / or customer on-site issue resolution.
Key Accountabilities:
* Ensure compliance with Depot Safety Plan and effectively communicate issues / concerns with compliance
* Ensure compliance with health & safety law in every aspect of operation
* Actively participate in improving safety culture through all driver & customer interactions
* Driver, vehicle and trailer control with weighbridge / loading operation
* Driver manangement of start times, departure times and running in times
* Issue resolution and effective communication of required actions
* Manpac system use, data board, data entry and operation
* Manpac planning standards compliance
* Manpack and TAS system updates
* Key Performance Indicator responsibility
* Key Performance Indicator Generation and Distribution and file maintenance
* Remote loading control and admininstration
* Ferry Booking and administration
* Driver de-briefsand general administration including checking 100% driver paperwork is returned and compliant
* Analysis of Driver timesheets and entry on to system
* Proactively liaise with Customer Service Team to ensure all issues, problems and delays are recorded and effectively communicated
* Maintain excellent Customer Service focus
* Ensure compliance with maintenance schedules and defect processes
Key Accountabilities:
* Ensure compliance with Depot Safety Plan and effectively communicate issues / concerns with compliance
* Ensure compliance with health & safety law in every aspect of operation
* Actively participate in improving safety culture through all driver & customer interactions
* Driver, vehicle and trailer control with weighbridge / loading operation
* Driver manangement of start times, departure times and running in times
* Issue resolution and effective communication of required actions
* Manpac system use, data board, data entry and operation
* Manpac planning standards compliance
* Manpack and TAS system updates
* Key Performance Indicator responsibility
* Key Performance Indicator Generation and Distribution and file maintenance
* Remote loading control and admininstration
* Ferry Booking and administration
* Driver de-briefsand general administration including checking 100% driver paperwork is returned and compliant
* Analysis of Driver timesheets and entry on to system
* Proactively liaise with Customer Service Team to ensure all issues, problems and delays are recorded and effectively communicated
* Maintain excellent Customer Service focus
* Ensure compliance with maintenance schedules and defect processes
Experience:
* Experience of working within a Transport & planning operation
* Customer Service delivery within a contract distribution environment
* A sound knowledge of computer based systems and Microsoft Office software
* Previous experience of vehicle scheduling systems
Skills and Competencies
* Decision making – allocate resources to delivery & maintain service
* Strong administration skills
* Attention to detail
* Maintain high standards of efficiency and accuracy
* Ability to work well under pressure (speed of decisions / achieve customer SLAs)
* Ability to multi-task and problem solve prioritising tasks to maintain the loading and delivery operation
* Excellent communication skills (verbal and written)
* A high standard of planning and administration skills
* Influencing / maintaining effective professional relationships with Drivers, Planners and site management
Type: UK Staff
Location: Eastham