Customer Service Advisor - Castle Donington At Job&Talent, we are recruiting for a Customer Service Advisor to work with a leading company in the logistics sector in Castle Donington. Shift patterns: 37.5 hours per week 7.5 hours per day - shifts between 0800-2000hrs Pay rates: £14.73 hourly Essential requirements for Customer Service Advisor: Must be available for an informal interview mid May Must have lived in the UK for the last 5 years Must have a clear DBS check Must have at least 6 months experience in a call centre environment Must have experience in sales Your role for Customer Service Advisor: Handle inbound and outbound customer inquiries via telephone and email Provide accurate information regarding shipments and delivery schedules Resolve customer complaints and issues with a professional attitude Maintain detailed records of customer interactions in the database Support sales initiatives by identifying customer needs and offering solutions Benefits for Customer Service Advisor: Competitive hourly pay rate Opportunity to work with a globally recognized logistics leader Comprehensive training and ongoing professional support Consistent weekly shift patterns Location: Castle Donington Duration: Ongoing This is an amazing opportunity if you are looking for Customer Service Advisor jobs in Castle Donington. Sign your contract with Job&Talent for some great working benefits and professional stability. If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.