Location & Working Hours
Raynesway, Derby (on client site Rolls‑Royce)
40 hours per week (Monday to Friday)
About the Role
We are seeking a highly organised and detail‑oriented individual to join our team onsite at Rolls‑Royce, Raynesway as a Facilities Administrator. As a Facilities Administrator, you will play a key role in ensuring the smooth and efficient execution of our daily operations. Your primary responsibility will be to assign jobs to engineers and service professionals, both at the beginning and end of each workday.
Day to Day Responsibilities
* Inputting updates onto the data collection systems and sending emails to service professionals when their assistance is required for a job, whether it is for a callout or a quotation.
* Raising Purchase Order Requests (POR) encompassing materials and planned jobs, ensuring that necessary resources are available for successful job completion.
* Creating proposals on Corrigo for works over £1k, providing detailed information and pricing for customer consideration. Attaching relevant documents such as job reports, costs, and funding requests onto Corrigo for easy reference.
* Addressing customer queries promptly and professionally via phone, email, or the Corrigo system. Actively following up with service professionals to ensure timely response and resolution of callouts. Booking subcontractors onto job sites using designated booking forms, ensuring their availability and adherence to project timelines.
* Inputting all job bookings onto a shared calendar to maintain an updated schedule for efficient coordination. Closing Work Orders (WOs) on the Corrigo system after successful completion of jobs, ensuring accurate recording and documentation. Creating and organising folders on Sharepoint to store documents and maintain a well‑structured and accessible filing system. Raising any remedial actions or follow‑ups required following service visits to ensure customer satisfaction and resolution. Ensuring all compliance documents are accurately saved and securely stored according to company guidelines.
Required Skills & Experience
* High level of organisation and attention to detail.
* Strong communication skills, both oral and written.
* Ability to effectively prioritise tasks and manage time efficiently.
* Proficiency in using Corrigo and other relevant software applications.
* Experience in coordinating jobs or managing service professionals is preferred.
* Familiarity with procurement processes and experience raising purchase orders.
* Ability to multitask and work in a fast‑paced environment.
* Strong problem‑solving abilities and ability to handle customer inquiries with professionalism.
* Working knowledge of Microsoft Office applications.
* Knowledge of compliance and regulatory requirements is a plus.
* Good understanding of Service Delivery and customer liaison.
#J-18808-Ljbffr