Overview
As a Lead Project Manager, you will be responsible for end-to-end management of successful client software implementation and integration projects, including the administration of contractual deliverables and timelines for complex projects of all sizes. You will build strong relationships with clients while seamlessly implementing WorkForce Software's suite of products, ensuring that your clients are set up for long-term success.
Key Responsibilities
* Exhibit honesty and compassion for customers' needs.
* Manage the creation, execution, and analysis of project change orders and Scope of Work documents, including their estimates.
* Create internal reporting and analysis for financial profitability across multiple complex projects.
* Collaborate internally with an effective, diplomatic, and influential communication style to achieve support while implementing positive and successful change initiatives.
* Cultivate innovation, confidence, and trust.
* Support associates with the skills required for the successful planning, execution, and delivery of projects.
Qualifications
* 8+ years of project management experience working with external customers.
* 8+ years of project management experience with enterprise software implementations.
* Entrepreneurial mindset required to rapidly shift focus and respond to ever-changing conditions.
* Familiarity with or background in HR, Payroll, or Workforce Management preferred.
* Knowledge of software development processes and cycles.
* Experience with Agile and/or Waterfall project methodologies.
* Ability to work flexible hours and travel up to 50% with the potential for international travel.
* Living near an ADP or WorkForce Software office expected to work a hybrid work model.
* A college degree is great but not required; skills and experience are paramount.
* Military Experience: We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
Bonus Points
* You bring industry expertise to each client solution and apply best practices through in-depth client consultation.
* You maintain focus and work effectively with multiple demands.
* You take initiative to seek out answers, solutions, and positive outcomes.
* You're process-oriented with a high attention to detail.
* You're proficient using Microsoft Office suite and have experience with Financial Force, Anaplan, Confluence, or similar tools.
* You have experience in the Human Capital Management (HCM) industry and/or knowledge and understanding of payroll.
* You hold certifications such as PMP, PgMP, PHR, SPHR, CCP, CBP, HCS, or other highly recognized professional learning institution certifications.
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