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Operations manager

Elstow
Gotpeople
Operations manager
£45,000 - £50,000 a year
Posted: 6h ago
Offer description

My client are seeking a highly experienced, dynamic, and motivated Operations Manager to take a leading role within the UK Operations team. The successful candidate will be responsible for the comprehensive planning and coordination of all operational activities on-site, ensuring seamless delivery from inception to completion. Collaborating across all company departments, the Operations Manager will align project requirements with operational capabilities, while providing hands-on leadership to the Yard team. This role is accountable for optimising the use of company resources, enhancing operational efficiency, and maintaining exemplary standards of performance, safety, and quality across both sites. Key Responsibilities Operational Duties (including but not limited to): Lead and manage the Yard team to ensure high performance, productivity, and compliance with company standards. Collaborate with the Yard Supervisor to maintain a safe, compliant, and well-organised site environment, proactively identifying and mitigating risks. Support the planning and implementation of operational projects, driving continuous improvement and optimising existing processes. Serve as Standby Manager as part of the out-of-hours Standby team. Administrative Duties (including but not limited to): Drive continuous improvement of operational systems and workflows across the Thurleigh and Little Staughton operations. Work closely with Project Managers to ensure Bills of Materials are comprehensive, accurate, and issued promptly to support smooth project execution. Review and authorise purchase orders in accordance with delegated authority and company procurement policies. Prepare and present operational performance reports and risk updates to the Board and senior leadership as required. Actively participate in the Company’s Health & Safety Committee, promoting a culture of safety, compliance, and continuous improvement in line with statutory requirements and company policies. Line Management: Provide effective leadership to the Yard Supervisor, Senior KitCo, and Yard Support team, fostering a high-performance, inclusive, and accountable culture. Coach and mentor team members to support professional development, succession planning, and employee retention. Manage workforce processes including annual leave approvals, overtime authorisations, and additional pay claims in line with company policies. Conduct annual appraisals and regular one-to-one meetings to set and review clear objectives. Communicate company policies, procedures, and change initiatives clearly to all team members. Identify skills gaps and workforce needs, collaborating with the HR Manager to deliver targeted training and development aligned with operational demands. Promote employee wellbeing, engagement, and compliance with current UK employment legislation and best practise. Liaise with the Operations Director team to provide accurate insight on operational performance and risks affecting revenue, margin, or cash flow. Maintain cost controls and accurate forward planning across all operational activities at Thurleigh and Little Staughton. Meet agreed budgetary targets, identifying efficiencies and opportunities for improvement within the operations department. Monitor operational expenditure, eliminating avoidable costs and driving continuous cost optimisation without compromising quality. Ensure accurate capital expenditure reporting and maintain clear records of newly purchased equipment. With approval from the Operations Director, lead commercial negotiations with suppliers and partners to secure competitive rates, enhanced service levels, and long-term value agreements. Health & Safety: Comply with the Health & Safety at Work Act and all relevant legislation. Maintain awareness of Health & Safety policies relevant to the role, including the Star Live Health & Safety Policy. Ensure Health & Safety documentation is effectively communicated and understood by all staff. Take reasonable care for your own health and safety, and that of others who may be affected by your actions or omissions. Fulfil duties in accordance with the organisation’s Health & Safety policies and procedures. Cooperate with all policies and procedures to enable the organisation’s compliance with statutory obligations. Report immediately any defects in equipment, the working environment, or areas of risk to your line manager. General Responsibilities and Expectations: Work in alignment with the organisation’s mission, vision, strategic plans, policies, and procedures. Conduct yourself in a manner that positively reflects the company at all times. Promote equality of opportunity and anti-discriminatory practises. Assist in monitoring and maintaining quality standards across the company. Demonstrate commitment to confidentiality principles. Work sensitively and empathetically within the company culture. Training and Development: Participate fully in training and development activities in line with the company’s training plan and mandatory requirements. Attend and actively engage in supervision sessions and an annual personal review. Excellent Salary, Benefits, Lots of support and training

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