Allocations Officer (Interim) | Full Time | 3-Month Contract
Pay: £16 - £20.74 a hour
We are seeking an experienced and organised Allocations Officer to join a busy housing service on a 3-month interim basis. This role focuses exclusively on the allocations process—managing and processing housing applications and offers—with no responsibility for viewings or sign-ups.
The Role
As an Allocations Officer, you will play a key role in ensuring housing allocations are completed efficiently, accurately, and in line with policy. Your responsibilities will include:
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Processing and assessing housing applications and nominations within agreed timescales.
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Managing property adverts, shortlists, and allocations via the choice-based lettings system.
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Liaising with applicants, local authorities, and internal teams to ensure smooth allocation processes.
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Verifying applicant eligibility, documentation, and priority banding.
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Issuing offers of accommodation and recording all allocation decisions accurately in the housing system.
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Maintaining clear, auditable records of allocations, refusals, and property availability.
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Supporting the delivery of fair, transparent, and efficient allocation services in line with policy and procedure.
About You
We are looking for someone with experience in housing allocations, lettings, or housing administration, ideally within a local authority or housing association. You will also have:
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A strong understanding of housing allocations and choice-based lettings processes.
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Excellent organisational and communication skills.
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A meticulous approach to accuracy and record-keeping.
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The ability to prioritise workloads and meet deadlines.
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Proficiency with housing management systems and Microsoft Office.
This is a fantastic opportunity for someone with allocations experience to make an immediate impact within a well-established housing service.
This vacancy is being advertised on behalf of Greenacre Recruitment Ltd, who are operating as a recruitment agency and business