**Concierge Security Engineer 2***Newcastle, UK*Our mission is simple: End Cyber Risk. We’re looking for a **Cybersecurity Consultant 2 / Concierge Security Engineer 2 in Newcastle** to be part of making this happen.**Your Responsibilities:*** Collaborate closely with senior cybersecurity engineers and contribute to real-world client projects.* You are the customer's point of contact for inquiries regarding security incidents reported by our Security Operations Center (SOC) and, together with the team, you analyze structural weaknesses of the customer* Help create technical reports and documentation to support customer environments.* Troubleshoot security and technical issues with guidance from your team.* Share basic security best practices with non-technical contacts.* Build professional, trust-based relationships with customers.* Analyze logs and events to identify patterns or potential threats.* Continuously develop your skills through mentoring and hands-on experience.**Your Profile:****Experience:*** 2–3 years of experience in cybersecurity or related IT fields.* Familiarity with network security, cloud infrastructure, SaaS tools, and identity management.* Exposure to risk and vulnerability management.* Strong communication skills in both English – verbal and written.* Analytical mindset and structured problem-solving approach.* Comfortable working in a team and eager to grow professionally.**Technical Skills in at least 4 of these areas:*** **Networking Basics:** Understanding of TCP/IP, subnetting, and common network protocols.* **Operating Systems:** Basic knowledge of hardening Windows, Linux, and Unix environments.* **Security Tools:** Familiarity with firewalls, antivirus, and IDS/IPS systems.* **Scripting:** Basic understanding of Python, Bash, or PowerShell.* **Vulnerability Assessment:** Experience using tools like Nmap, Nessus, or OpenVAS.* **Incident Response:** Foundational knowledge in managing and responding to security incidents.* **Security Frameworks:** Awareness of common frameworks such as MITRE ATT&CK and NIST.**Consultancy Skills:*** Strong ability to explain technical topics clearly to non-technical stakeholders.* Analytical and solution-oriented when approaching security challenges.* Professional client interaction and relationship-building.* Comfortable documenting policies, procedures, and incident reports.* Enjoys teamwork and thrives in collaborative environments.* Highly motivated to learn and grow in a fast-paced company.* Curious about evolving cybersecurity trends and committed to staying ahead.**Our offer:**All wolves receive compelling compensation and benefits packages, including:* Equity for all employees* 28 days annual leave, 8 bank holidays and paid volunteering days off* Pension plan employer match* Training and career development programs* Robust Employee Assistance Program (EAP) with mental health service* Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection.* Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity .**Our Values**Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible.Please be aware that you need to be eligible to work in the UK. Visa sponsorships are not provided.**Security Requirements*** Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).* Background checks are required for this position.* This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the **Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60** lists, and we recently took home the **2024 CRN Products of the Year** award. We’re proud to be named a **Leader** in the **IDC MarketScape** for Worldwide Managed Detection and Response Services and earning a **Customers' Choice** distinction from **Gartner Peer Insights**. Our **Aurora Platform** also received **CRN’s Products of the Year** award in the inaugural **Security Operations Platform** category. Join a company that’s not only leading, but also shaping, the future of security operations.At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean – in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1-888-272-8429 and asking to speak to Recruiting, or by emailing recruiting@arcticwolf.com. #J-18808-Ljbffr