Job Description
We are seeking a professional and personable Temporary Concierge with a background in 5-star hotels or luxury hospitality to join our team. This role is ideal for someone who understands the high standards of service expected in premium environments and can deliver an exceptional guest and resident experience.
Key Responsibilities:
* Provide a warm, professional welcome to residents, guests, and visitors
* Deliver high-level concierge services including bookings, recommendations, and guest assistance
* Manage front desk operations and maintain a polished lobby environment
* Handle deliveries, reservations, and resident requests efficiently
* Liaise with housekeeping, security, and management teams
* Maintain discretion and professionalism when dealing with high-profile residents and guests
* Ensure service standards reflect those expected in a 5? hospitality environment
Requirements:
* Previous experience in a 5-star hotel, luxury residence, or premium hospitality environment
* Strong customer service and interpersonal skills
* Well-presented, professional, and confident communicator
* Ability to multitask and remain calm under pressure
* Knowledge of London venues, restaurants, and transport is advantageous
* Flexible availability, including evenings or weekends if required
What We Offer:
* Competitive hourly rate
* Opportunity to work in a luxury environment
* Potential for ongoing or future assignments
* Supportive and professional team