Job Summary:
Company: Cuffe and Taylor
Location: Farringdon, London
Reports to: Senior Vice President of Arts and Entertainment
Working Hours: 40 hours per week with flexibility to work additional hours as required by the business
Job Type: Permanent
Role Description
The successful candidate will provide a high level of administrative support to the promoters in the Theatre Touring department. Discretion, excellent communication, and great people skills are vital to the success of this role. The Personal Assistant will be responsible for diary management, scheduling, inbox management, expenses, correspondence, and will oversee the preparation for meetings, travel logistics, and general administration.
Effective communication and interfacing with people at all levels inside and outside the company and within the entertainment industry are essential. Experience of working in an international business dealing with multiple countries and cultures, along with knowledge of the music industry, would be a plus.
Key Responsibilities
1. Provide extensive diary management for the Promoters, including arranging meetings, events, and conference calls, and ensuring timely attendance.
2. Oversee daily tasks related to the promoter's travel, diary, and administration.
3. Manage inbox with understanding of priorities and discretion.
4. Process expenses for the promoters and company card promptly.
5. Screen calls and incoming mail; take messages efficiently; receive visitors.
6. Take and circulate meeting minutes.
7. Book and manage travel, accommodation, and tickets for Promoters.
8. Conduct research and prepare findings in a clear, concise format.
9. Handle guest ticketing and accreditation requests as the main contact for the Director's guests.
10. Perform general office duties and provide remote assistance with Zoom meetings.
11. Liaise with department heads across Cuffe and Taylor and Live Nation, as well as external stakeholders.
12. Perform additional duties as required by business needs.
13. Attend shows occasionally in evenings and on weekends.
Qualifications and Skills
* Experience supporting at Director level in a fast-paced environment.
* Ability to work under pressure and meet tight deadlines.
* Excellent attention to detail and organisational skills.
* Self-motivated and proactive.
* Excellent written English and IT skills, especially with Microsoft Office; experience with Concur is a plus.
* Professional telephone manner.
* Knowledge of the live entertainment industry and event management is advantageous.
Behavioral Attributes
* High integrity and discretion.
* Flexibility to adapt to changing priorities and urgent situations.
* Ability to work independently and use initiative.
* Confident, outgoing, and problem-solving approach.
* Effective interaction with staff at all levels.
* Forward-thinking and proactive mindset.
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