Main duties of the job
The Ward Clerk will have responsibility for administrative duties within the ward/unit. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the nursing and medical staff in a timely and accurate manner. They will have contact with patients, carers and all members of the multi‑professional team and as such they will provide front‑of‑house services for the ward/unit.
We are looking for a bright and friendly person to join our team of ward clerks on our 54 bedded Trauma Unit at the Royal Cornwall Hospital. Previous clerical experience in the health service would be desirable.
You should be a calm, organised and well‑motivated person with a positive, mature and flexible approach to your work. The post involves contact with patients and their families, so good communication skills are vital.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.
RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds:
* Royal Cornwall Hospital in Truro
* St Michael's Hospital in Hayle
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job responsibilities
* Support the wards and the day‑case unit with clerical administration.
* Provide reception service for patients and relatives.
* Manage patients’ records.
* Assist the ward with audits.
* Maintain the relevant databases associated with the role.
Person Specification
Qualifications
* Minimum of 2 GCSEs which must include English & Maths
* RSA 1 or equivalent
Experience
* Awareness of Data Protection Act
* Computer literate
* Experience as a Ward Clerk within the NHS
* Knowledge of NHS administrative procedures
Practical skills
* Motivated to deliver the highest possible standards and quality outcomes
To be an employee of the NHS you need to successfully complete the following:
* Identity Checks
* Professional registration and qualification checks
* Employment history and reference checks
* Occupational Health clearance
* Satisfactory Disclosure and Barring Service check
* Right to work in the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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