Overview
Marketing Account Manager
Our client operates the city's waterfront event campus - the interconnected M&S Bank Arena and Exhibition Centre Liverpool, as well as a ticketing agency and the Pullman Liverpool Hotel. They have staged a wide array of national and international events, from shows and conventions to business gatherings and exhibitions, developing their offer to be a world-class provider of venue and event services.
Company Benefits
Our client is an award-winning, world-class venue and their people are at the heart of everything that they do.
Benefits include:
* An enhanced holiday scheme, increasing with length of service
* An excellent pension scheme
* Access to a premium health care policy with employee assistance, dental and optical coverage, and staff discounts
* Enhanced maternity, paternity and adoption leave
* Free onsite parking in the city centre
* Employee Reward Platform
* Agile working and flexi-time policies, where appropriate
* Dedicated wellbeing strategy to support staff at work
* 25 Qualified Mental Health First Aiders on site
About Our Client’s Ticketing Agency
The ticketing agency is the dynamic division of the M&S Bank Arena, connecting fans with live events, exhibitions and attractions. Their mission is to provide seamless, industry-leading ticketing experiences while maximising commercial opportunities for clients across the UK.
About The Role
In this role, you’ll help shape the marketing behind some of the region’s (and nation’s) most exciting events, venues and attractions, as well as championing the ticketing agency’s own brand and services. If you enjoy building relationships, developing impactful campaigns, and juggling a varied workload in an exciting environment, this could be the perfect next step.
Main Duties Of This Role
As our client’s Marketing Account Manager, you’ll lead high-quality marketing support for the ticketing agency’s clients. Your day-to-day will include:
* Leading marketing plans and campaigns for events, attractions and venues across the client portfolio
* Building strong client relationships, understanding goals, and helping maximise marketing opportunities
* Developing strategies to grow client loyalty, generate leads and increase regional and national reach
* Managing and growing social media channels, in collaboration with the Digital Marketing Manager on organic and paid activity
* Driving brand awareness for the ticketing agency and for clients through creative and targeted marketing
* Monitoring performance and providing ROI analysis to continually improve campaigns
* Representing the ticketing agency at client meetings and networking events
Candidate Qualities
Our client values behaviours, attitudes and skills to excel in this role. They are looking for someone who:
* Shows high levels of emotional intelligence and resilience
* Works well in a team but can take autonomy over their area of the business
* Is able to influence and manage internal/external stakeholders
* Is a confident communicator
Additionally, the candidate should be enthusiastic, like-minded and able to complement an experienced and talented team. If you have drive, passion and ambition, you could be the right fit.
Please note: they may close this vacancy before the stated closing date if they receive sufficient applications. If you are interested, please submit your application as soon as possible.
Equality, Diversity and Inclusion
Our client values a diverse and representative team and is committed to equal opportunities and an inclusive workforce where everybody feels respected, treated fairly, and diversity is celebrated. They strongly encourage applications from suitably qualified candidates from all community segments regardless of age, disability, gender identity, race, religion or belief, or sexual orientation.
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