Edwards Employment Solutions Ltd are a trusted, independent recruitment partner connecting talented people with employers of choice across the Midlands and Yorkshire. Specialising in Industrial & Engineering, Office Support & Professional, and Call & Contact Centre roles, we combine local market knowledge with national reach to bring you exciting career opportunities with businesses that value your skills and potential. Service Admin Team Leader – Chesterfield, Derbyshire Permanent Opportunity | £30,000 - £35,000 DOE | Monday to Friday We are currently recruiting for a Service Team Leader, to join the team at our client, based in Chesterfield. They are an established and forward-thinking organisation with a busy and fast-paced Service Department, offering a fantastic opportunity for an experienced professional looking to lead from the front and make a real impact. Salary & Package: - £30,000 - £35,000 per annum (DOE) - Permanent role – direct employment from day one - Free onsite parking - Pension scheme - Positive and collaborative team environment The Role – Service Admin Team Leader As a Service Team Leader, you will manage a dedicated Service Admin team and play a key role in the delivery of exceptional customer service, process efficiency, and departmental performance. Key responsibilities include: - Leading and developing the Service Admin & Coordination team - Overseeing scheduling, job planning, customer liaison and back-office functions - Delivering structured 1-2-1s and training for team development - Managing work order and quote processes from start to finish - Generating reports on department financials, KPIs and performance metrics - Supporting the Service Manager with planning and engineering team coordination The Candidate We’re looking for a hands-on leader with a customer-first approach and a sharp eye for operational detail. Must have: - Experience leading a service/admin team in a technical environment - Excellent planning, organisation and people management skills - Strong IT skills, including Microsoft Office and CRM systems Desirable: - Knowledge of scheduling, contract service and calibration processes - Experience managing KPIs and service reporting metrics Ready to lead and deliver excellence? Apply today with your CV or call our team on (phone number removed) to find out more. Follow us to keep up to date with all current job opportunities: LinkedIn | Facebook | Instagram | TikTok – @ees_recruitment