Retail Director | Cheshire & Merseyside | £60,000 + Benefits
Are you a bold retail leader who thrives on challenge and change? We're seeking an experienced Director of Retail to lead the turnaround of a multi-site charity retail operation and build a profitable, sustainable future. This is a senior leadership role for a proven transformation specialist, someone confident making tough decisions, revitalising underperforming shops, and investing where growth and impact are strongest.
Key responsibilities
* Leading and delivering a retail transformation strategy to stabilise, optimise and grow performance
* Taking accountability for commercial results, budgets, KPIs and profitability across the retail estate
* Reviewing the shop portfolio and making evidence-based decisions on investment, improvement or closure
* Driving operational excellence across customer experience, stock flow, visual merchandising and Gift Aid
* Leading, motivating and developing a large paid and volunteer workforce through change
* Ensuring compliance with all relevant legal, regulatory and governance requirements
* Working closely with the executive team to align retail activity with wider organisational strategy
* Acting as an ambassador for the organisation, championing its mission, values and brand
You will bring
* A strong track record of turning around underperforming multi-site retail operations
* Senior-level retail leadership experience with high commercial awareness
* The ability to inspire teams, manage complexity and deliver sustainable results
What’s in it for you
* 30 days annual leave plus bank holidays
* The opportunity to use your skills for a good cause, delivering real social impact alongside commercial success
This is a rare opportunity to lead a high-impact transformation and create a retail operation that delivers both profit and purpose.
Retail Director | Cheshire & Merseyside | £60,000 + Benefits
BH35091
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