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With a turnover of £1.4 billion and a workforce of around 16,000, Barts Health is the largest NHS trust in the country, and one of Britain’s leading healthcare providers. The Trust’s five hospitals – St Bartholomew’s Hospital in the City, including the Barts Heart Centre, The Royal London Hospital in Whitechapel, Newham University Hospital in Plaistow, Whipps Cross University Hospital in Leytonstone, and Mile End – deliver high-quality, compassionate care to the 2.5 million people of East London and beyond.
Recent improvements have led to a stronger focus on providing safe and compassionate care to our patients, increasing opportunities for learning, development, and career expansion. We believe that providing excellent education, training, and development for our staff is essential. We offer a wide range of benefits, including access to childcare vouchers, a home-electronics scheme with discounted prices, salary sacrifice for cars, season ticket loans, and staff discounts at local restaurants and gyms.
While we are improving, you can too — within a professionally challenging yet exciting environment. Are you interested in joining a friendly, supportive team within the Renal Department? We are seeking a Ward Administrator who is enthusiastic and well-motivated to work in this busy unit.
You will possess excellent personal, organizational, and communication skills, with the ability to work on your own initiative as well as part of a team. You should be able to prioritize your workload considering the needs of the dialysis unit and understand the importance of patient confidentiality. Previous administration experience within an NHS role or equivalent is essential.
Main duties of the job
To provide professional clerical and administrative support to Barts Health Dialysis units, promoting the interests of patients and the service, ensuring the delivery of a quality service is maintained.
Working for our organization
Barts Health is one of the largest NHS trusts in the country and a leading healthcare provider. The group is entering an exciting new era on its journey to becoming an outstanding organization with a world-class clinical reputation. Having lifted itself out of special measures, we are now focused on continually improving all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, providing safe and compassionate care in east London and beyond. We aim to ensure patient safety, deliver high standards of harm-free care, and be an outstanding place to work, guided by our WeCare values and behaviors, which promote a positive and inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the required qualifications, skills, experience, and knowledge. Please view the attached documents for details.
Person specification
Qualifications
* GCSE A Level or equivalent standard of education
* Literate and numerate
* ECDL or equivalent experience, including proficiency in IT packages such as Word, Excel, Outlook, and PowerPoint
Experience
* Minimum of 2 years administration experience within an NHS role or equivalent
* Competence with IT packages such as CRS and Microsoft Outlook
* Experience working within a multidisciplinary team
* Able to present a positive image of oneself and the service
Skills
* Highly developed communication skills, with experience in reassuring anxious patients and communicating professionally at all levels
* Proactive with the ability to use own initiative
* Ability to self-reflect, carry out tasks independently, and identify areas for personal development
* Willingness to participate in learning activities and maintain records of progress
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