Job Description
RTSM Project Manager
Site Name: UK - Hertfordshire - Stevenage
Posted Date: May 29 2026
We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practices with a hybrid working model.
As an RTSM Project Manager you will design, develop, test, validate, execute, and maintain clinical studies in the RAMOS Interactive Response Technology (IRT) system, ensuring data integrity and implementing continuous improvement across all Clinical Supplies systems. You will oversee studies by non‑GSK IRT vendors and provide technical guidance for outsourced IRT studies.
Key Responsibilities
* May include supervising staff.
* Assess planned studies for suitability for RAMOS IRT system.
* Configure and manage complex IRT study designs, including international or adaptive designs.
* Proactively identify and communicate issues and propose solutions.
* Serve as IRT group business point of contact for technical systems (Randomization, Container Code, Packaging, Shipping).
* Draft, amend, and identify SOP gaps.
* Raise deviations, customer complaints and associated CAPAs. Assist with Helpdesk during daytime hours and participate in on‑call rotations.
* Identify, own, and implement process improvements and training needs.
* Analyze data and drive continuous improvements.
* Provide technical guidance/support to Clinical Development for outsourced IRT studies.
* Lead interactions with RDIT for operational system issues and future IRT enhancements.
* Develop supply strategy to eliminate stockouts, minimize waste and reduce shipments.
Basic Qualifications and Skills
* Understanding of the development process and clinical supplies.
* Fundamental knowledge of PDS – CSC computer systems.
* Ability to maintain accurate records and files per GSK policy, cGMPs, and SOPs.
* Proven computing skills with Excel, Word, PowerPoint, Visio, MS Project, etc.
* Experience working in a matrix team and independently.
* Detail‑oriented with ability to handle multiple tasks.
* Ability to train others within and outside the workgroup.
* Experience with customer relations.
* Excellent oral and written communication skills.
* Good interpersonal, planning, and coordination skills.
* Creative and innovative thinking.
* Strong problem‑solving skills.
* Drive for continuous improvement.
* Scientific degree or equivalent experience.
* Related experience in IRT or clinical supplies.
Equal Opportunity Employer
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any basis prohibited under law.
Closing Date
12th June 2026
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