We are currently recruiting for a Maintenance Contracts Manager for a market leading capital equipment manufacturing and service business within the FMCG Industry who install and service their equipment across sites in the UK and Ireland, This is a permanent role that has been created due to planned expansion and progressive business plan over the next 5 years. The successful candidate will have a technical background with experience in managing service contracts and interfacing with both internal stake holders and clients to ensure contracts are managed and any sales/service opportunities are explored. A proactive mindset is a must! Candidates will ideally have a technical background in mechanical / electrical engineering with experience working within automated / fast paced manufacturing environments. Experience of working on large scale production equipment is highly advantageous. This is a full time role based in Winsford working on site 37.5 hours per week. This role would ideally suit a candidate with a demonstrable maintenance background who has experience in managing after sales service contracts. Package includes 30 days leave stats, Private Health and Dental and a great pension scheme Job Description Contract Ownership & Governance * Own full delivery of service contracts, ensuring obligations are understood, planned, and met. * Support contract interpretation and alignment across internal teams. Customer Interface & Relationship Management * Act as primary operational contact for contract customers. * Lead regular customer meetings and contract reviews. * Communicate service plans, progress, and performance clearly. * Manage expectations proactively and escalate risks when needed. Punch List & Action Management * Own and manage customer punch lists and action logs. * Drive timely action closure with clear accountability. * Track progress against agreed timelines and priorities. * Ensure punch list closure supports uptime and customer outcomes. Service Delivery Coordination * Coordinate planned maintenance, inspections, follow-up actions, and multi‑visit tasks. * Work with Service Coordinators and Engineers to ensure correct scheduling, execution, and closure. * Protect planned work from reactive disruption and ensure delivery aligns with contract expectations. Proactive Service Development * Support the shift toward proactive service by balancing planned vs reactive work. * Contribute to lifecycle contract delivery and continuous improvement. * Link service activity to performance, reliability, and uptime. * Use customer insight and service data to identify improvement opportunities. Internal Coordination & Reporting * Act as the link between service, spares/parts, and commercial/finance teams. * Maintain accurate records of contract performance, actions, and commitments. * Provide structured updates on contract health, risks, and priorities. Skills and Qualifications * Qualified in a technical discipline (Mechanical or Electrical) with experience of working in fast paced production / FMCG environments * Experience of managing service / maintenance contracts * Proactive mind set * Strong communication skills – both written and verbal * Strong commercial awareness * Willing to travel as required to sites in the UK and Ireland. This vacancy is being advertised by Complete Talent Services Ltd who are acting as an Employment Agency