We have an opportunity for a Repairs Supervisor to join our Wates team within our Responsive Maintenance division. You will be working out of our Walton-On-Thames office so ideally we need someone local to the KT12 area.
You will be partnering with one of our long term social housing partners, manging a team of approx 10 reports so being able to manage a client and a team is key.
Works include delivering reactive and some planned maintenance to our residents.
Given the nature of the role we are looking for an experienced supervisor from a social housing background with trade knowledge.
Key Accountabilities will include:
* Ensure high quality service is provided with the management of the work scheduling in accordance with company procedures, standards and SLAs
* Represent Wates at client and resident performance meetings as requested by the Operations Manager
* Manage the responsive repairs function to ensure consistent performance against targets
* Effective and efficient management of material costs and ensure that all are following correct processes and procedures
* Monitor quality of work through inspection, inspection reports, analysis of key performance indicators and analysis of customer satisfaction surveys.
* Lead, manage and contribute to the development of your team and determine optimum employment levels to comply with the provision of the service
You must have a full UK driving licence and SSSTS qualification as a minimum.
Ideally you will also have SMSTS, Asbestos awareness UKATA
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting