Parts advisor

15th June, 2026 Parts Advisor - Škoda & Toyota | Trowbridge Salary: £30,000 DOE (Dependent on Experience) An exciting opportunity has arisen for an experienced Parts Advisor to join the busy Parts Department at a successful Škoda and Toyota dealership in Trowbridge. This is an excellent opportunity for an organised and customer-focused individual with automotive parts experience to join a friendly and supportive team within a well-established dealer group. The Role As a Parts Advisor, you will play a key role in ensuring customers and technicians receive the correct parts efficiently while maintaining excellent levels of customer service. Key Responsibilities Maintaining accurate stock levels and inventory records Assisting retail and trade customers with parts enquiries Identifying and supplying the correct parts for customer requirements Processing parts orders, deliveries, returns, and warranty claims Supporting workshop technicians with parts requirements Providing outstanding customer service both face-to-face and over the phone Ensuring the parts department remains clean, organised, and efficient Working closely with colleagues to achieve departmental targets About You To be successful in this role, you will ideally have: Previous experience as a Parts Advisor or within an automotive parts department Strong knowledge of vehicle parts and accessories Excellent communication and customer service skills Good computer literacy, including Microsoft Office applications Strong organisational skills and attention to detail The ability to work effectively in a fast-paced environment A positive attitude and strong team-working ethic What's on Offer? Salary of £30,000 DOE Friendly and supportive working environment Manufacturer training and development opportunities Career progression within a growing dealer group Employee benefits package If you are passionate about the automotive industry and take pride in delivering exceptional customer service, we'd love to hear from you. Apply today with your up-to-date CV.