Job Description
Hybrid working – reporting into Manchester.
Clark James Insurance Recruitment is working with a prestigious, leading and established Motor Insurance Claims business currently recruiting for an experienced office‑based Motor Claims Engineering Specialist.
What you’ll do
* Design, implement and oversee a framework of advanced engineering oversight: establish a framework for providing portfolio‑wide oversight of our Third‑Party Administrator’s engineering activities.
* Analyse claims‑level data on an in‑depth basis to identify areas for improvement related specifically to engineering activities, including assessment of Repair network agreements, parts delivery strategies and other engineering cost strategies.
* Provide ongoing technical scrutiny over our TPA’s engineering activities: continually assess the engineering performance of our TPA and its engineering partners and suppliers across Quality, Cost and Compliance KPIs, conduct regular case audits and supply secondary oversight checks for Repair works completed on behalf of customers.
* Act as a technical point of escalation related to engineering topics: serve as a final point of escalation/referral for complex and/or high‑value claims related to engineering‑specific topics.
* Act as an Engineering subject‑matter expert to the Platform team, working alongside Product/Engineering to provide advice and expertise on Engineering‑specific areas.
What we’re looking for
* Proven experience (7+ years) in a senior technical and/or claims auditing function within motor insurance claims, specifically dealing with engineering oversight.
* Experience providing advanced oversight of Repair Networks.
* Experience dealing with high‑value/complex Repairs/Total Loss settlements.
* Must have experience using Audatex and Glassmatix estimating systems.
Benefits
* Generous salary with bonus opportunities.
* Solid benefits package and autonomy.
* Security and long‑term career prospects.
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