Our client: A global leader suppling ingredients, supporting innovation across food, beverage, and sports nutrition markets. Driving growth through strategic partnerships with retailers, manufacturers, and health-focused brands. Renowned for high-quality, functional ingredients that help brands meet evolving consumer needs. The role: The food quality technologist (Operational) will be responsible for leading the investigations into non-conformances (internal, supplier and customer) and following up with relevant reports. As food quality technologist (Operational) you will conduct root cause analysis, for example FMEA, 5whys and fishbone diagrams to determine potential impact and develop corrective or preventative steps to prevent recurrence. The food quality technologist (Operational) will be responsible for handling customer complaints in a timely manner. The food quality technologist (Operational) will support the site preparation for internal, customer and 3 rd party audits (eg BRC, customer audits). Ensuring that all documentation are maintained and available. As part of the wider quality team, the food quality technologist (Operational) will identify areas of improvement to current quality processes in the business. As food quality technologist (Operational) you will enhance product quality by supporting initiatives that improve process. You will also support the approval of supplier services (warehouses, processors and contract manufacturers/packagers) Ideal candidate: You will have a strong understanding of operational process, food safety and industry best practice. Able to conduct root causes analysis and manage CAPAs Experience managing investigations and non-conformances Experience in a supplier quality, quality assurance within a food/ingredients manufacturing setting. Knowledge of industry standards and BRC audits, HACCP and GMP. Experience conducting supplier audits. Benefits & details: Hybrid working (2/3 days a week in central London offices) Competitive Salary Discretionary Bonus Pension Healthcash plan Other company perks Please send your CV using the form on this page,quoting reference 16/17627/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.