Job Title: Warehouse Shift Supervisor (Night and Day Shifts)
Salary: Nights £29,484.00 and Days £30 218.94)
Job Overview:
Supervise night and day shift operations within defined parameters to achieve site and customer objectives, ensuring a safe, clean, and productive working environment for the team to meet KPIs.
Special Conditions:
* Shift Patterns :Nights (18:00-02:30) and Days06:00-18:00 (4 on 4 off Monday -Sunday)
* Flexibility required for shift work.
* Access to transportation required due to site location.
* Monday to Friday (excluding Bank Holidays)
Responsibilities:
* Foster a positive atmosphere for maximum staff performance and adherence to corporate values.
* Communicate and train team on roles and responsibilities.
* Collaborate with HR and Line Manager to enhance employee engagement and wellness culture.
* Manage team, including training, development, and employee relations.
* Contribute to succession planning and talent development.
Health and Safety Responsibilities:
* Ensure compliance with health, safety, and environmental regulations.
* Analyse and mitigate risks, fostering a safety-first culture.
* Lead Health & Safety Committee meetings and enforce safety standards.
* Report and investigate incidents, ensuring compliance.
Quality Responsibilities:
* Implement and supervise adherence to processes and procedures for quality output.
* Drive continuous improvement and track operational performance.
* Support company's quality objectives and track employee attendance and inventory accuracy.
Operational Responsibilities:
* Support customer relations and identify opportunities for improvement.
* Ensure full-service delivery during shift.
* Manage allocated equipment and storage availability.
* Resolve customer complaints efficiently.
* Assign tasks, monitor performance, and support the team.
* Assist in resource planning and management.
Person Specification:
Qualifications and Training:
* GCSE in English and Maths to Grade C or equivalent-Essential
* Level 3 Leadership and Management qualification or relevant experience -Desirable
* Health and Safety Qualification -Desirable
* Current Counterbalance and VNA Licences (Training provided for VNA)-Desirable
* Valid UK Driving Licence-Desirable
Knowledge and Experience:
* Supervisory experience in logistics within warehousing- Essential
* Experience managing individuals and communicating effectively-Desirable.
Skills and Aptitudes:
* Proficiency in MS Excel, Word, Outlook, and PowerPoint-Essential
* Effective decision-making skills-Essential
* Ability to question, challenge, and improve processes.-Essential
* High integrity and honesty-Essential
* Flexibility and adaptability-Essential
* Resilience under pressure-Essential
* Strong interpersonal and communication skills-Essential
* Numeracy and analytical ability-Essential
* Willingness to build relationships internally and externally.-Essential
* Strong supervisory skills-Essential
* Confident and credible communicator at all levels of business-Essential
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