Ashburnham Road Surgery in Bedford is looking for a friendly, reliable administrator/receptionist to join our team on a part-time basis for 25 hours a week, working 1.30pm to 6.30pm with an hours break, Monday to Friday. We are l ooking for the staff who have previous experience in the NHS GP practice. The main responsibilities of the role include: Answer enquiry line and carry out the duties associated with the main desk Answer appointment telephone and deal appropriately with calls Make accurate patient appointments on the telephone and at reception Open of the post, scanning and distribute as appropriate Provide administrative support to the patient team Prescription processing during extended hours Monitor and maintain security at all times in accordance with the practice protocols Deal with other callers to the surgery, such as reps, deliveries etc Filing and shedding Note sorting (new patient notes) Scan and read coding of hospital letters Type letters Record minutes of meetings Referral letters Monitor and maintain security during working hours in adherence with the practice protocol Provide support to the practice management and staff, including general support in times of staffing difficulties Leave work area clean and tidy (even if this means hoovering) As this is general practice, the role and post may change as the working environment evolves to keep up to date with future developments within the NHS, it may therefore be necessary to vary the responsibilities and hours as the future needs of the practice dictates, this will only be done after review and consultation. You will be expected to carry out reasonable duties which may be requested from time-to-time by the Practice Manager or the doctors. About the Candidate To be considered for this position, you will need the following; Ability to deal with difficult / stressful situations calmly and effectively Work well in a team Be punctual and responsible Be discreet and confidential about the details of your work both at work and outside of working hours Apply oneself diligently to one’s work during working hours, working under one’s own initiative About Us We are a small 2 GP, very friendly, well organised practice in the town centre. We look after 4,000 patients and our QOF points are consistently above 90%. We offer our employees: NHS pension Opportunities for professional growth and development A supportive and friendly work environment Flexible working hours 4 weeks annual leave entitlement bank holidays Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.