Customer Service Support
CK Group are recruiting for a Customer Service Support to join a global pharmaceutical company, based in Chester on a contract basis for 6 months.
This is a multilingual role. Applicants must speak English and Dutch fluently. French as a third language would be an advantage.
Salary:
£15.00 per hour
Customer Service Support Role:
1. Receive orders and enter them in SAP system after performing validations on order
2. Inform customers in case of quality issues related to product, recalls, or put on hold situations
3. Handle backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs
4. Monitor all open orders until completion and address exceptions
Your Background :
5. Be fluent in English and Dutch. French would be a distinct advantage
Company:
Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimize product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives.
Location:
This role is based at our clients site in Chester.