Job Description
About The Role
We are looking for an experienced Credit Manager to oversee and act as the primary point of contact for credit Insurance; working closely with underwriters, brokers, and internal teams to mitigate counterparty risk for B2B customers.
The role will monitor credit insurance strategies to protect the company's financial integrity, managing customer non-payment, insolvency, or late payments/defaults to adhere to the policy requirements. The role will also require fostering strong relationships, both internally & externally.
What you will do…
1. Day-to-day operational relationship management of the credit insurer and broker.
2. Supporting all risk-based decision making that goes through the insurer BAU / escalated.
3. Managing customers creditworthiness of counterparties managing credit limits, monitoring payments in accordance with policy guidelines.
4. Data & Reporting - Manage & monitor credit exposure across B2B and report regularly on coverage, claims, and risk exposure to senior leadership team.
5. Continuously tracking outstanding debts and customer payment behaviours to detect early warning signs of financial difficulty.
6. Claims & Recovery Oversight - Handling claims with the Insurer when a customer fails.
<...