Job Overview
We are looking for a dedicated and energetic Team Member to join our station and convenience store team. Alongside providing excellent customer service, you'll also support our bakery and food-to-go offer, ensuring fresh, high-quality products for our customers.
Join us on our mission to become the local favourite for food-to-go moments
Responsibilities
* Deliver outstanding customer service with a warm, friendly approach.
* Assist customers with bakery, fuel and in-store purchases.
* Safely and accurately operate fuel pumps, following all protocols.
* Prepare, bake, and cook food-to-go items to a high standard.
* Ensure bakery products are always fresh, attractively displayed, and fully stocked.
* Follow food preparation guidelines, including portion control and allergen management.
* Maintain high standards of health, safety, and food hygiene at all times.
* Keep the forecourt, store, and food prep areas clean, organised, and inviting.
* Handle cash and transactions with accuracy and integrity.
* Restock shelves, monitor inventory, and support stock ordering.
* Merchandise displays effectively to drive sales.
* Promote special offers and upsell products.
* Support the manager in motivating, training, and guiding the team.
* Work collaboratively during busy periods to ensure smooth operations.
* Handle customer inquiries and resolve issues professionally.
Requirements
* Must be 18+ due to role responsibilities.
* Ability to stay calm and efficient in a fast-paced environment.
* Flexible availability (mornings, weekends, and holidays preferred).
* Positive, team-oriented attitude with a strong customer focus.
* Willingness to learn and follow bakery and cooking procedures.
Preferred Qualifications
* Previous experience in bakery, food preparation, or retail sales (management experience a plus).
* Knowledge of baking, cooking, and safe food handling practices.
* Strong time management and multitasking abilities.
* Excellent communication skills, including phone etiquette.
* Leadership skills with the ability to step up when needed.
* Basic administrative skills (paperwork, reporting).
* Bilingual abilities are a plus for serving diverse customers.
Why Join Us?
If you're passionate about customer care, enjoy hands-on bakery and cooking tasks, and thrive in a fast-paced, dynamic environment—we'd love to hear from you. Apply today and help us serve our community better
Job Type: Full-time
Pay: £12.21-£12.50 per hour
Benefits:
* Company pension
* Employee discount
* Store discount
Work Location: In person