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Guest experience leader (hiring immediately)

Coventry
JR United Kingdom
€60,000 - €80,000 a year
Posted: 11 May
Offer description

**Job Title:** Guest Experience Leader (Hiring Immediately), Coventry


Client:

Wagamama


Location:

Coventry, United Kingdom


Job Category:

Other


EU work permit required:

Yes


Job Views:

3


Posted:

08.05.2025


Expiry Date:

22.06.2025


Job Description:

Front of House Manager | Full Time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are seeking a Front of House Manager to lead our team and enhance guest experiences.

The Role:

As a Front of House Manager, you will be a passionate leader dedicated to creating a positive environment for guests and staff. You will support ongoing coaching and development of your team, drive restaurant performance, and achieve excellent results.

We are looking for someone who:

* Is passionate about supporting and developing their team to uphold high standards.
* Has experience in shift planning and management, with a love for team coaching.
* Understands labour management, rotas, and the financial aspects of restaurant operations.
* Celebrates success and recognizes individual drives and needs.


What’s in it for you:

* Biweekly pay and tips sharing
* Access up to 30% of earnings before payday via Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support personal commitments
* Free on-shift food and 50% discount outside of work
* Industry-leading family-friendly policies, including paid leave for expectant or adopting parents
* Opportunity to try new menus first
* Wagamama parties and VIP guest events
* Recognition through our national program

Additional benefits include pension scheme, holiday entitlement, training, cycle-to-work scheme, discounts, gym memberships, and long service awards.

Be You, Be Wagamama:

Wagamama is proud to be part of the Disability Confident scheme.

Since this role is based at an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). The process includes providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, alternative positions in nearby non-airport locations will be considered.

*Tips are 100% for the team; they vary by restaurant and are at guest discretion. Tips are not wages and are not guaranteed.*

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