Overview
We are seeking a talented Business Analyst - SAP SuccessFactors, ideally with experience in Digital Transformation projects, to join our growing practice at Expleo.
The role has two components:
* Client Focused - delivering consultancy and analytical services to clients to co-create value
* Expleo - supporting the BA practice and working within others as part of a multidisciplinary delivery team
Responsibilities
* For a client engagement:
o Research a client’s business model, strategy, and capabilities, understand their problems, vision, goals, and strategy
o Undertake stakeholder analysis, communication, and engagement through all stages of change
o Run workshops using proven techniques for creating detailed business, functional, and non-functional requirements
o Manage business analysis work independently for client changes, working with stakeholders to develop insight and trust
o Investigate options, provide recommendations, create roadmaps, business cases, and other analysis documents for the change project
o Ensure solutions are compatible with the client’s business, infrastructure, systems, data, security architectures, and regulatory constraints
o Focus on customer value, considering the customer journey
o Identify opportunities for innovation and efficiency gains, and improvements to customer and employee satisfaction, incorporating these into your work
o Elicit requirements to create requirement repositories, user story maps, and prioritized backlogs
o Engage in process modeling and improvement, emphasizing efficiency and automation
o Support development and QA teams with clear, signed-off requirements, detailed acceptance criteria, and supporting documentation
o Identify impacts of changes on business, customers, and other initiatives
o Assist business preparation for changes through business readiness plans, processes, journeys, training, user guides, metrics, and communication plans
o Support UAT, run model office sessions, and hypercare as needed
o Comply with project governance and reporting requirements
o Manage client expectations to ensure delivery
o Work with and understand data, data flows, and data mapping
* For Expleo:
o Collaborate within multidisciplinary teams, including Operations, Sales, and Client Success
o Identify opportunities for business development
o Follow Expleo delivery governance for knowledge sharing, reporting, issue raising, and capturing lessons learned
o Share knowledge and experience with team members
o Support team success and morale
Qualifications
* BCS Business Analysis International Diploma (or equivalent)
* Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent work experience
Essential Skills
* Strong stakeholder management and communication skills
* Ability to work independently under guidance from the BA Practice Lead
* Accountability for quality output
* Ability to manage multiple topics, priorities, and deadlines
Experience
* Experience working across multiple projects as a Business Analyst, particularly with SAP SuccessFactors, focusing on HR operational processes
* Experience in process analysis for system or HR-related projects
* HR lifecycle and data background (preferred)
* System integration awareness (nice to have)
Benefits
* Collaborative working environment
* Opportunities to expand skills and participate in inspiring projects
* Access to ExpleoAcademy for skill development
* Competitive benefits
* Team-oriented culture that encourages innovation and challenging the status quo
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* As a Disability Confident Employer, we commit to:
o Inclusive and accessible recruitment processes
o Promoting vacancies
o Offering interviews to disabled candidates meeting minimum criteria
o Providing reasonable adjustments as needed
o Supporting employees with disabilities to remain in work
"We are an equal opportunities employer and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age."
We treat everyone fairly and provide support and adjustments to help everyone thrive.
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