E-commerce Executive Location: South Hams / Hybrid
Our client is a growing and ambitious retail brand based in the Southwest, with a strong focus on e-commerce, customer experience, and innovation. They pride themselves on fostering a collaborative, commercially driven culture with a commitment to quality, creativity, and growth. With an exciting roadmap ahead, they are now looking for an experienced and proactive E-commerce Executive to help scale their digital performance.
As E-commerce Executive, you’ll be instrumental in driving the performance of the company’s online store, ensuring a seamless, engaging and commercially effective customer journey. You’ll sit at the heart of the business’s digital strategy - collaborating with marketing, creative, merchandising and fulfilment teams to optimise product visibility, site functionality, conversion rates and digital campaigns.
This is a hands-on, fast-paced role suited to someone with a blend of commercial awareness, digital marketing know-how, and a passion for driving results through continuous optimisation and data-led decision making.
Manage online merchandising, promotions, and product placement to maximise sales
Analyse website performance, user behaviour and sales data to drive improvements and conversions
Maintain and execute an e-commerce trading calendar aligned with seasonal events, launches and campaigns
Ensure high standards in UX, navigation, and functionality across the online store
Collaborate with fulfilment, design, marketing, and external agencies to ensure smooth delivery and brand consistency
Run A/B testing and CVR optimisation projects to boost engagement and conversion
Support and contribute to CRM, SEO, affiliate, and paid marketing campaigns
Ensure the website reflects brand values and delivers consistent, high-quality messaging
Use analytics tools to report on site performance, ROI, and customer behaviour
Stay up to date with e-commerce trends and recommend new tools or strategies for growth
You’re a commercially minded digital professional who’s confident working across web platforms, data insights, and customer experience. You have a natural curiosity for improving performance and the technical awareness to implement smart solutions.
Experience working with e-commerce platforms - ideally Shopify
Familiarity with email marketing tools like Klaviyo
Good understanding of UX principles, conversion optimisation and website analytics
Background in digital marketing or tech is advantageous
A flexible, hybrid working setup based near Totnes
The opportunity to directly shape the company’s online growth and customer experience
Clear scope for career progression and skill development
Competitive salary, with room to flex for candidates bringing additional value
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