Due to continued growth our accounting practice client is actively seeking a Client Manager to join their office in Godalming.
As a Client Relationship Manager, you will be responsible for growth of the portfolio, strategic advice, contribute to continuous improvement and service delivery.
You are responsible for guiding, empowering and developing your team to deliver the very best services and work to clients.
Key Responsibilities:
Client Service and Retention - Taking ownership of client relationships by personally conducting service review conversations across your team’s portfolio. Your focus is on maximising client retention, identifying opportunities to enhance the client experience, and driving continuous improvement. As the custodian of production quality within your team, you are accountable for ensuring that all outputs meet our high standards of excellence.
Tax Planning and Advisory - This will include our wide range of services including our FD service and effective tax planning as well as ensuring all practice production, deadlines and quality / compliance standards are met.
Leadership - leading your team, nurturing growth and helping them be the best they can be. Actively managing and monitoring the financial performance of your team and their portfolio to ensure achievement of targets that support the wider business goals.
Strategic insight - You will play a key r...