About
Are you passionate about technology? Do you thrive in a dynamic environment where innovation is key? Are you looking for an opportunity to elevate your IT career? We are currently seeking an enthusiastic IT Technician to join our busy team in Westerham - TN16.
As an IT Technician, you will play a vital role in supporting our IT infrastructure, catering to both local and remote users across our EMEAA operations. Your responsibilities will include managing helpdesk queries, maintaining IT systems, and documenting processes to ensure seamless day-to-day IT operations. You will be integral in troubleshooting issues, implementing solutions, and educating users on new technologies, making a significant impact on our team's effectiveness and efficiency.
Hours of Work
This is a permanent, full-time position.
IT Technician Requirements
* Experience with Microsoft Server (install, AD, remote admin, configuration, security)
* Basic knowledge of networking and switch configuration
* Experience with Windows 10/11 and the Microsoft 365 suite (including Teams)
* Understanding of VLANs, firewalls, VCenter, backup systems, antivirus, print servers, and VoIP systems
* Excellent problem-solving skills and a proactive, solutions-focused mindset
* Ability to multitask and remain calm under pressure
* Two or more years of relevant education (ideally in Computer Science)
* Two or more years of experience in a similar IT support role
* Strong communication and interpersonal skills to support users at all levels
Benefits
* 33 days holiday (inclusive of Bank Holidays)
* Annual Incentive Plan
* Bonus Structure
* Health & Wellbeing Programme + Health Cash Plan
* Life Assurance & Pension Plan
* Flexible Working Model
* Employee Assistance Programme
* High Street Reward Scheme
* Eye Care Support for Frequent Screen Users
* Refer a Friend Programme
* Free Parking
* Employee Recognition Programme
Meet the Organisation
Fortune Brands Innovations is a US-based company listed on the New York Stock Exchange, renowned for our diverse portfolio of high-quality kitchen and bathroom brands. Our commitment to design, innovation, and craftsmanship is reflected in the products we deliver. With over 600 employees and a new facility at the i54 Business Park in Wolverhampton, we are expanding our influence in the industry.
If you believe you are suitable for this IT Technician role, please apply now! Join a team shaping the future of technology in the home improvement sector.
Nice-to-Have Skills
* Active Directory
* Networking
* Firewalls
* vCenter
Location
Westerham, England
Work Experience
* Systems Administrator
Languages
* English
#J-18808-Ljbffr