IT Field Engineer - Kent/London- £40,000 Excellent benefits Overview: An excellent opportunity has arisen with a large MSP based in Kent for an IT FieldEngineer. You will be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service. You will be repairing hardware, software and networking problems and managing stability protocols. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Setting up accounts for new users. Repairing and replacing equipment as necessary. Testing new technology. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2 years experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows 10, VPN Passionate about IT and providing customer service Package: £30,000-£40,000 depending on skills & experience 25 days annual leave bank holidays Workplace pension scheme Internal Trainings Company Events