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Student services receptionist/administrator

Gloucester
Hartpury-University-and-College
Service receptionist
€26,320 a year
Posted: 13 June
Offer description

£12,633 per annum based on an FTE £26,320 per annum

A minimum of 18 hours per week (term time only)

10:00am – 14:30pm (Monday, Tuesday, Thursday and Friday)

Permanent


About the Role

* The main Hartpury reception in the Student Zone provides an excellent customer experience to all our students and visitors to the campus.
* Acting as a focal point, for all non-academic student queries, this is a great opportunity for someone to join our busy team to act as first point of contact for all enquiries (face‑to‑face, telephone and email).
* Your role will be varied and include reception and general administrative duties, responding to student, staff and visitor queries and managing Hartpury’s post.
* Outside of academic term time the role supports Hartpury’s summer conferencing business.


About You

* You will have exceptional customer service and communication skills
* You will be IT literate, well organised and a strong team player.
* Ideally, you will have previous experience of working in a customer‑facing role.


Benefits

* 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
* Wellbeing support including our Employee Assistance Programme
* Employee Discounts Scheme
* On‑site fitness facilities
* Support for continuous professional development
* Flexible working opportunities available
* Enhanced maternity, adoption and paternity leave


Equality and Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

The closing date for receipt of applications is 28th June 2026.

Interviews will be held on 8th July 2026.

Candidates must be able to demonstrate their eligibility to work in the UK.

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