Job overview
The Strategy, Planning & Performance Directorate is seeking to recruit to the position of Senior Performance Analyst.
This role is crucial to our success and continued development of our commissioning arrangements, in particular, the performance management that support these arrangements. It is an exciting opportunity for a numerate, talented, organised and time-bound individual to join our team. Working with a skilled and committed leadership group who are driven by the delivery of quality patient care, informed through a predictive performance capability and detailed performance analysis.
Main duties of the job
Reporting to the Commissioning & Performance Manager you will be responsible for supporting the continued development of the Trust’s Quality & Performance Management Framework, in particular: regular reporting to Trust Board, committees and external stakeholders; performance deep dives, performance improvement projects and developing performance reporting arrangements across the Trust.
You will also be required to work closely with the Assistant Director Commissioning & Performance and the Assistant Director of Strategy & Planning and wider members of the Directorate team on delivery of the Trust’s Integrated Medium-Term Plan and transformation.
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities
The Trust is committed to the delivery of quality care for our patients and the successful candidate will combine this commitment with a strong aptitude for numbers and demonstrate the Trust behaviours.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Qualifications & Knowledge
Essential criteria
* Specialist knowledge and experience of statistical and analytical techniques and procedures, by a relevant degree or equivalent experience, plus additional specialist knowledge via a post graduate diploma or equivalent relevant experience.
Desirable criteria
* MSC in related discipline.
Experience
Essential criteria
* Experience of communicating complex information to a non-technical audience.
* Understanding of analytical techniques – specifically data and measurement including advanced graphs, correlation and regression, pivot tables, statistical process control.
* Knowledge of improvement techniques – specifically Plan/Do/Study Act and value-based healthcare. High level of understanding of improvement in health and care settings and the role of the Welsh Ambulance Service NHS Trust.
Desirable criteria
* Knowledge of simulation tools.
* Familiarity with health board terminology.
Skills & Attributes
Essential criteria
* Advanced IT skills with experience of using Microsoft Office applications, in-particular advanced MS Excel.
* Statistical analysis of complex information, using software packages such as QI Charts, StudyIt2.
* Advanced use of performance management and data interrogation software such as Qliksense, Power BI, etc.
* Ability to present complex data in a succinct way for senior decision makers.
* High level of accuracy and attention to detail.
* Ability to work under own initiative and manage a complex workload.
* Ability to work as part of a team.
* Ability to work to constant deadlines and prioritise own workload.
* Self-motivated, innovative and proactive.
* Ability to be reliable under pressure.
* High level of personal integrity.
Desirable criteria
* Ability to speak Welsh.
* Willingness to learn new software packages.
* Willingness to travel between sites in Wales.
Other
Essential criteria
* Ability to provide direct support to clinical and operations functions during periods of extreme pressure.
* Able to work hours flexibly.