Location Surrey
Salary: A GBP 30,000 : A GBP 32,000+
This role supports the day:to:day operation of a premium clubhouse while driving growth in smaller:scale event sales and delivering high:quality guest experiences. It combines hands:on hospitality leadership with a strong focus on enquiry conversion, event coordination, and team development.
Responsibilities
* Support daily operations across restaurant, bar, terrace, and event spaces
* Lead, train, and develop front:of:house teams, including rotas and briefings
* Maintain high service, presentation, and cleanliness standards
* Manage stock control, supplier coordination, and cost efficiency
* Handle inbound event enquiries and convert bookings for small to mid:size events
* Qualify and elevate high:value enquiries to senior sales leads
* Coordinate event delivery, including catering, setup, and guest experience
* Maintain CRM systems and track sales/enquiry performance
* Ensure compliance with health and safety, food hygiene, and licensing standards
Skills And Experience
* Strong hospitality operations background (F and B, restaurant, or events)
* Proven experience in event sales and inbound enquiry conversion
* Commercial awareness with ability to drive revenue and upsell
* Team leadership and staff development capabilityExcellent communication and customer service skills
* Highly organised with the ability to manage multiple priorities
* Experience using CRM/booking systems and reporting tools
* Knowledge of stock control, supplier management, and cost control
* Understanding of compliance, health and safety, and food hygiene standards
Personal Attributes
* Proactive, adaptable, and calm under pressure
* Detail:oriented with high presentation standards
* Passionate about hospitality and guest experience
* Positive, team:focused, and development:driven mindset
* Flexible to support events, including evenings and weekends
* Training and development opportunities
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