We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app, and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one, and it starts with me - we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers... we're New Look.
Our purpose is always to inspire That New Look Feeling, and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed, and we work as one.
It's a busy and exciting time for the brand, and we're on the hunt for a Store Manager to join our growing Burgess Hill team.
The Store:
As our Burgess Hill Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed.
You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.
The Role:
In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in delivering a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results... whilst having fun along the way!
You will be fully accountable for your store's performance by working alongside your Territory Leader to identify opportunities impacting KPI's, customer service, team development, and overall sales - so that we are playing to win!
About you:
* You have previous store/deputy management experience
* You have a track record of effectively leading and managing a team
* You identify yourself as a New Look brand adorer
* You have a history of delivering and exceeding KPI's and key objectives
* Commercial acumen
* Excellent communication and interpersonal skills to engage with customers and provide exceptional service
* Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently
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