Better places, thriving communities.
Prison Offender Manager (POM) - Non-Operational
Salary: £31,
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.
Job objectives and responsibilities
This role offers an exciting opportunity to assist in reducing reoffending by supporting behaviour change in prisoners. At HMP Millsike, you'll work in a vibrant environment focused on rehabilitation, restoration, and resettlement through a risk-informed approach.
Based in the Offender Management Unit (OMU), you'll handle all aspects of a prisoner's case, including risk management, parole applications, and sentence planning. As a Non-operational Prison Offender Manager (POM), you'll manage and assess low to medium-risk prisoners, creating and evaluating their sentence plans to reduce reoffending.
This non-operational role requires no line management responsibilities. We're looking for candidates with transferable skills from various sectors. You'll engage regularly with prisoners, maintaining open communication and prioritizing face-to-face interactions.
The OMU is fast-paced, liaising with internal and external agencies like courts, police, and probation services. You'll receive mandatory training to perform this specialist role effectively.
Person Specification
The ideal candidate will have intermediate IT skills, including proficiency in Microsoft Excel, Word, and Outlook, along with experience in updating central data systems. They should be capable of analysing complex information to make informed assessments and decisions. Strong communication skills, both verbal and written, are essential, particularly for interactions with prisoners, professionals, and during hearings such as Parole Boards. Experience in planning and coordinating work is also required.
The candidate should possess self-confidence and the ability to understand and assess risk, especially in relation to offending behaviour risk and thus be willing to complete the mandatory training that accompanies this post (OASYS – Offender Assessment System). They must be able to think on their feet and demonstrate resilience. The ability to work efficiently under pressure and maintain a positive problem-solving approach is crucial. Organizational skills and adaptability to legislative and procedural changes are important. The candidate should be a team player with the ability to empathize constructively with individuals from diverse backgrounds. A commitment to completing all mandatory training and engaging in continuous learning is necessary.
As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.
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Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
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We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ashish Singh at .