Public Sector Telesales Account Manager
Tamworth
£26,000.00 with an OTE £43,947.00 and uncapped commission
Great hours Monday to Friday, with no evenings or weekends!
Role Overview:
1. Working within the Key Account team, the Public Sector Tele sales Account Manager will be a hybrid role that involves working with colleagues on the Academy Trust project. The main responsibility of the role is to proactively account manage our current school portfolio and target new locations within our customer base.
2. A Strategic approach is integral to the role and developing and sustaining solid relationships with customers to ensure we maximise on the Public sector sales strategy.
Your role as a Public Sector Telesales Account Manager with us at phs Group:
3. Drive the customer contact strategy plan through salesforce to protect and grow business from a portfolio of existing customers.
4. Focus on a long-term Sales strategy, taking customer requirements into account to secure future business
5. Retain, develop, and close sales deals over the phone.
6. Working with colleagues within the Key team to contribute to the strategic approach in winning more business.
7. Accurately forecast and deliver against revenue targets.
8. Focus on the effectiveness, efficiency, and quality of sales activity not just the quantity.
9. Work closely with Customer Service and Customer Relations to ensure customers receive a best-in-class service and ensure cancellations are kept to a minimum.
10. Support the wider Key Accounts team through collaborative working to secure new business across PHS Group
11. Use the CRM system to effectively record, manage and develop opportunities. Through structured outreach, relationship building, and solution-based selling tailored to education sector needs.
12. Always look to improve the Sales Process and the way things are done.
13. Focus on the root cause of problems and help identify ways to solve them.
Role Requirements:
14. The right person will be an experienced account management professional who thrives in a fast-paced commercial environment and is relentless in their approach to winning and protecting revenue. They will be capable of working as a team in developing an account strategy to win, protect and grow Academy Trusts.
15. They will be outgoing and self-motivated with the ability to bring positive energy and focus to their team and colleagues across the business. Open to change they will bring their ideas and work with their TMs and the team improve the way things are done.
16. Excellent Communicator
17. Builds rapport with customers easily.
18. A commercially savvy, analytical thinker
19. Spots opportunities and capitalises on them.
20. Demonstrates understanding of sales methodologies.
21. Ability to adapt to a changing market
22. Demonstrates experience in onboarding, protecting, and growing named accounts to deliver against revenue targets.
23. Demonstrates PHS core values with a Proven track record in a sales account manager role, ideally in the industry.
24. Experience of using a CRM system, preferably SFDC, Microsoft Office suite
In return for your commitment and expertise as a Public Sector Telesales Account Manager at phs Group…
25. A guaranteed base salary of £26,000.00
26. OTE £43,947.00
27. Uncapped commission
28. A rewarding bonus scheme and regular incentives
29. Great working hours Monday to Friday 9am – 5pm, no weekend or evening working.
30. An extensive induction programme, excellent ongoing training and development
31. We offer accredited ILM training through external and in-house training
32. Apprenticeships and personal development opportunities for a great career with us
33. Free parking onsite that will save you a fortune
34. Amazing employee discounts with major supermarkets and retailers with phsPerks.com
35. 31 days holiday (inclusive of bank holidays), plus a ‘Buy and Sell’ holiday scheme
36. Other benefits such as improved parental and paternity leave, Digital GP for you and your family, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
A career with our well-established company awaits you. If you are personable, confident on the phone, and enjoy Account Management and Telesales, we would love to hear from you.