Job summary
We are looking to employ a hardworking, conscientious individual who will work as Clinical Team Administrator within the team at the older person's community team at Derwent Clinic, Shotley Bridge Hospital, Consett.
The successful candidate will be required to deal with both incoming and outgoing telephone calls, cashiering, aspects of diary management, arranging meetings and general office duties.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families.
As a team player, you'll be able to prioritise your work in order to meet deadlines and have a customer focused approach. Previous experience of working within the NHS is desirable but not essential, as full training will be provided.
You are required to hold a Level 3 qualification in a relevant field or equivalent experience or willingness to work towards this. Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above are required. Experience of working in a administrative environment and be proficient in the use of MS Office with experience of patient records systems are required.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Details
Date posted
30 April 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-DDM-022-26-A
Job locations
Derwent Clinic
Shotley Bridge Hospital
Consett
DH8 0NB
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
1. Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
2. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
Desirable
3. Level 3 in Business Administration.
4. RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
Experience
Essential
5. Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
6. Customer Service experience (face to face, answering calls, correspondence).
7. Experience of organising completing demands and workloads.
8. Experience of setting up and maintenance of administrative systems and processes.
9. Experience of working autonomously and proactively.
Desirable
10. Experience of supporting/supervising staff.
11. Experience of handling monies and working within financial guidelines
Knowledge
Essential
12. Comprehensive knowledge of Microsoft Office applications
13. Understanding of data protection and the need for confidentiality and how to maintain this.
14. Knowledge of office systems and processes.
Desirable
15. Knowledge of NHS systems