Job Title: Retail Supervisor
Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our team at the Isle of Wight store.
Salary and Hours
You will be offered a competitive hourly rate of up to £13.41 plus non-contractual, hourly sales commission. This is a part-time, permanent position contracted for 20 hours per week, with flexibility to work any day from Monday to Sunday.
Role Overview
As a Retail Supervisor, you will support the store management team and deliver an exceptional shopping experience to customers. This role offers excellent opportunities for career growth and development within retail.
Ideal Candidate
* Energetic, driven, and passionate about retail in a fast-paced, customer-facing environment.
* Positive attitude towards customer service.
* Previous retail experience, ideally with supervisory responsibilities.
* Ability to lead a team, work calmly under pressure, and provide excellent customer service.
Key Responsibilities
1. Lead and supervise the store team in the absence of the Store Manager.
2. Open and close the store, including cashing up and administrative duties.
3. Provide excellent customer service and demonstrate strong product knowledge.
4. Promote and recommend products to increase sales.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Maintain attractive and correctly merchandised product displays.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints effectively.
Personal Characteristics
* Ability to follow management instructions for additional tasks.
* Experience with cashing up and banking.
* Self-motivated with a positive attitude.
* Strong leadership, motivation, coaching, and teamwork skills.
* Excellent interpersonal and communication skills.
* Willingness to serve all customers and exceed performance targets.
* Methodical with attention to detail, especially in stock management.
* Flexible to work any day of the week.
Salary
Up to £13.41 per hour plus non-contractual sales commission.
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