NHS Scotland
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Note that this post is only open to internal staff of NHS Ayrshire & Arran and/or NHS Scotland.
Who We Are
NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose to work together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is caring, safe and respectful. You will be required to work collaboratively in a safe, caring and respectful way.
Position
Business Support Administrator (Medical Consultants) within the Mental Health, Alcohol Drugs & Learning Disability Service in East Ayrshire Health & Social Care Partnership, based at North West Area Centre, Kilmarnock. The post is permanent.
Hours
18 hours per week worked:
* Monday 9am – 5pm
* Tuesday 9am – 12noon
* Friday 9am – 5pm
From 1 April 2026, the working week for NHS Agenda for Change staff in Scotland will be reduced. Full‑time hours will reduce from 37 to 36 hours (pro rata for part‑time staff) without loss of earnings.
What You Will Do
* Provide a confidential and comprehensive medical secretarial support service to NHS Mental Health Teams within the Mental Health, Alcohol Drugs & Learning Disability Service.
* Possess an HND in Business Administration or equivalent demonstrable experience, with knowledge of specialist functional, medical and legal terms; organisational policies and procedures; and experience dealing with non‑routine issues such as problem solving and developing alternative or additional procedures.
* Have a working knowledge of Microsoft Office Packages.
* Experience working in an NHS environment with an understanding/experience of NHS networks is desirable.
* Have excellent communication and interpersonal skills and the ability to work effectively and efficiently as part of a team.
* Be able to work unsupervised using your own initiative, manage challenging timescales, organise and prioritise your workload, and adapt to change and last‑minute demands.
Qualifications and Experience
* HND in Business Administration or equivalent demonstrable experience.
* Working knowledge of Microsoft Office Packages.
* Experience in an NHS environment preferred.
* Excellent communication and interpersonal skills.
* Self‑motivation and initiative.
Contact
For more information, please contact Karen McAllister: karen.mcallister@aapct.scot.nhs.uk.
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