Bring style, inspiration, and energy to our team
Great tiles, inspiring designs, and exceptional customer service – that's Tile Giant. But there's more: we're ambitious, fast-moving, and committed to investing in our teams so they can grow, shine, and make a real impact.
We're looking for an energetic Assistant Store Manager who's ready to roll up their sleeves, inspire a team, and help drive our Bilston store to success.
Why this role is exciting
No two days are the same. One minute you'll be coaching your team to deliver outstanding customer service, the next you'll be helping customers bring their design ideas to life. You'll get hands-on with merchandising, stock, and even the occasional heavy lifting – but you'll also be shaping the store's strategy, maximising sales, and building relationships with retail and trade customers.
If you're ambitious and want to progress into Store Management, this role is the perfect stepping stone – we'll support your growth with training, development, and real career opportunities.
What you'll do
* Lead, coach, and motivate your team to deliver exceptional service
* Drive sales, profitability, and customer satisfaction
* Make sure the store runs like clockwork – from merchandising to stock management
* Build strong relationships with retail and trade customers
* Keep the team and customers safe by supporting Health & Safety compliance
* Bring your creativity and energy to make the store a place people love to visit
Who you are
* Experienced in retail with at least 2 years in a supervisory role
* Passionate about sales, team development, and delivering outstanding service
* Positive, approachable, and able to inspire colleagues and customers alike
* Commercially aware and confident in making decisions
* Flexible, independent, and ready to work weekends
* Physically fit to handle manual tasks and lifting up to 25kg
What we offer
* Competitive salary up to £27,500 + store bonus scheme (average annual bonus ~£2,000)
* Team commission and quarterly store bonus schemes – reward for your hard work
* Comprehensive induction, ongoing training, and career development opportunities
* 30 days annual leave (including bank holidays) + birthday day off
* Staff discount, long service awards, pension, and enhanced family & sick leave
* On-site parking, PPE provided, and a vibrant, friendly team environment
Who we are
Tile Giant is more than a tile retailer – we're trendsetters, innovators, and passionate about style and design. With multiple stores across the UK and a growing online presence, we pride ourselves on quality products, excellent service, and a culture that values people, development, and fun.
If you're ready to inspire, lead, and grow with us, this is the role for you.
Come join Tile Giant Bilston and help us make every customer project a success