Social network you want to login/join with:
Customer Service Administrator, Brighton
col-narrow-left
Client:
Location:
Brighton, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
7cd392765d11
Job Views:
3
Posted:
17.05.2025
Expiry Date:
01.07.2025
col-wide
Job Description:
Your company
A prominent provider of courier and logistics services in the United Kingdom is looking for a temporary Customer Service Administrator for 6 months, based in Brighton. This company's services include overnight and international deliveries and have a robust network of service centres and a large fleet of couriers.
Your new role
You will handle inbound telephone calls and emails, arranging collections, transit routes, and deliveries. You will liaise with other departments to ensure deliveries are within the SLA. You will provide customers with updates, quotes, and responses to general enquiries. You will provide a seamless and high-quality customer experience.
What you'll need to succeed
You will have excellent written and verbal communication skills and be confident communicating with customers via telephone, email, and face-to-face. You will have previous customer service administration experience and be able to work well within a team and independently.
What you'll get in return
This is a fully office-based position, 45 hours per week, Monday – Friday (7am – 5pm / 7:30am – 5:30pm / 8am – 6pm). The role pays between £14 - £15 per hour. This is an exciting opportunity to join an award-winning business for their customer service and supply chain.
#J-18808-Ljbffr